Refund policy

Return and Refund Policy

 

Every item in our store is made to order just for you, so we don't accept returns or exchanges for change of mind, wrong size or color choice, or spelling chosen by the customer. Please double-check personalization details before placing your order.

 

Damaged, defective or misprinted items

If your order arrives damaged, defective, or with a printing error, we'll make it right with a free replacement or a full refund. Just contact us within 30 days of delivery with your order number and a clear photo of the issue.

 

Lost or late orders

If your tracking shows no movement for 14 days, or your order hasn't arrived within 30 days of shipping, contact us and we'll help locate it or send a replacement.

 

Refunds

Approved refunds are issued to your original payment method within 5-10 business days.

 

Cancellations

Because items go into production quickly, orders can only be cancelled within 12 hours of purchase.

 

Questions? Reach us anytime through the Contact page on our website.